State Farm® Insurance Agent Ann Nguyen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fredrick Halcrombe
October 16, 2025
5
out of
5
rating by Fredrick Halcrombe
"I recently switched auto insurance companies. My insurance premiums went from $300 about $197. My new policy is with State Farm / Ann Nguyen office in the Dallas , Tx area. The representative that assisted me was Katie. She was very kind , helpful and professional. She really made me feel valued while purchasing new insurance. I really appreciated the opportunity to work with her and I would highly recommend her to anyone looking for a new insurance policy or would like to change their current policy. Thank you Katie , I appreciated your time and enjoyed the experience. Fredrick."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Katie was able to provide you with excellent service and help you find a policy that fits your needs and budget. Your recommendation means a lot to us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re glad to have you as part of the Ann Nguyen State Farm Agency!"
Esther Kim
September 12, 2025
5
out of
5
rating by Esther Kim
"Katie Guin is an excellent insurance agent--detailed, patient, and quick to respond. I was looking for new auto insurance for our family this summer, and she immediately found several great options for us to choose. Katie explained everything and made sure we were completely satisfied with our policies. Highly recommend!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Katie provided you with excellent service and helped you find the right auto insurance options for your family. Your satisfaction is our top priority. If you ever need assistance in the future, please don't hesitate to reach out!"
Ricardo Yeverino
August 25, 2025
5
out of
5
rating by Ricardo Yeverino
"Sonia Gould is an amazing agent whi foes her best to get the best price. I appreciate the dedication and fair prices."
We responded:
"Thank you for your 5-star review! I'm glad to hear that we found you the best price for your insurance policies. "
Clifford Reed
June 18, 2025
5
out of
5
rating by Clifford Reed
"Katie is very knowledgeable and professional and easy to contact. That’s rare for an agent. So many times they never return your calls but not Katie."
We responded:
"Thank you for your positive feedback on Katie! We look forward to continuing to provide you with great service for all your insurance needs at Ann Nguyen State Farm Agency! If there is anything else we can do for your insurance needs, just let us know!"
LaKesha Mims
June 6, 2025
5
out of
5
rating by LaKesha Mims
"My overall experience @ State Farm office in Arlington, TX was one of a kind. You simply don’t get excellent in person professional service like this anymore. You will NOT regret choosing State Farm Insurance Agencies as your only/preferred coverage😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thank you for choosing Ann Nguyen State Farm Agency in Arlington, TX."
Margareth Salazar (Magie)
June 4, 2025
5
out of
5
rating by Margareth Salazar (Magie)
"Working with Sonia have been great, very helpful and clear with all the details."
We responded:
"Thank you so much for your kind words! I'm glad to hear that Sonia was very helpful with your insurance needs. It's always our goal to provide support and ensure all details are communicated effectively. If there's anything else you need, please don't hesitate to reach out!"
Công Thái Nguyễn
May 30, 2025
5
out of
5
rating by Công Thái Nguyễn
"The staff here are very friendly and helpful."
We responded:
"Thank you for reviewing Ann Nguyen State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tiv T
May 19, 2025
5
out of
5
rating by Tiv T
"Janell was awesome. Very payient. I was a difficult customer 🤣"
We responded:
"Thank you for your 5-star review of Janell! We are happy to have you join our insurance agency."
Brian Phan
May 15, 2025
5
out of
5
rating by Brian Phan
"Katie was so nice!"
We responded:
"Thank you for your 5-star review of Katie! My State Farm team and I are happy to be your local insurance agency!"
Daniel seo
April 14, 2025
5
out of
5
rating by Daniel seo
"I spent quite a bit of time searching for an insurance company that handles both auto and home insurance, and it was difficult to find a quote that met my expectations after receiving so many different estimates. But, Ms. Ann Nguyen took the time to consult with me and quickly found two great options that matched exactly what I was looking for, saving me a significant amount compared to what I was paying before. Most of all, she explained everything so kindly and clearly. Out of all the insurance agents I've dealt with, she’s by far the best. I'm truly happy and confident that I made the right choice. I'm so glad I met her, and I’d love to recommend her to my friends as well."
We responded:
"Thank you so much for taking the time to share your experience. I’m thrilled to hear that we were able to assist you in finding the perfect auto and home insurance options that met your expectations and provided you with significant savings. At Ann Nguyen Agency we pride ourselves on our commitment to customer satisfaction, and it’s wonderful to know that my dedication and clear communication made such a positive impact on your experience. Your kind words are truly appreciated, and I am delighted that you feel confident in your decision to choose us. We are grateful for your recommendation and look forward to continuing to serve you and your friends in the future. "
Whitney Jucan
March 20, 2025
5
out of
5
rating by Whitney Jucan
"Great customer service - timely communication, proactive follow up on claims, great to work with!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
TheRedCyn
March 18, 2025
5
out of
5
rating by TheRedCyn
"Sonia has been our point of contact for years! She is so helpful and always answers my questions. We have all our policies covered with State Farm - homes, cars and life insurance. If you need someone to guide you and help you Sonia is the one!"
We responded:
"Thank you for your 5-star review of Sonia at Ann Nguyen State Farm Agency! We appreciate you allowing us to service your home insurance, car insurance, and life insurance needs. "
Ruth Kim
March 7, 2025
5
out of
5
rating by Ruth Kim
"We were on a time crunch to find some auto coverage. Janell answered, listened to my requests and wants, considered my budget, and provided us with some amazing coverage at an incredible rate, literally saving us hundreds. I could not be more glad I came accross these caring and hardworking people."
We responded:
"We appreciate your review! I'm delighted to know you had a wonderful experience with Janell at Ann Nguyen State Farm Agency and that we saved you hundreds on your insurance needs! If you ever need any assistance in the future, please don’t hesitate to reach out. "
V S
February 28, 2025
1
out of
5
rating by V S
"They continue to spam mail me even though I have never had State Farm (and with this repeated unwanted and unrequested spam mail, I never will) and have refused mail delivery of their spam letters, I have no idea how they even got my address. This is one of several agents to do so since moving to the area and I have never had this issue before. I will continue to leave poor reviews when their agents send me junk mail after repeatedly refusing letters."
We responded:
"Hello VS. To prevent future solicitation from State Farm corporate, you just need to inform one of us to add you to the central corporate Do Not Solicit list. My office has not received any such request in the past 6 months or any of your refused mail. You may contact me directly and I'll be glad to assist with this matter immediately. Please reconsider your 1-star review of the actual Agent since mailers are sent from the corporate office. Thank you."
david dx
January 23, 2025
5
out of
5
rating by david dx
"Gracias Sonia, siempre ayudando con las polizas a darnos las mejores opciones"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Sonia at Ann Nguyen State Farm agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
LaToya Dosumu
January 3, 2025
5
out of
5
rating by LaToya Dosumu
"Janell was so helpful, patient, and kind! She answered all of my questions. I cannot thank you all enough for helping me save so much money! Thank you! Thank you! Thank you!"
We responded:
"Thank you for taking the time to share your experience with Janell at Ann Nguyen State Farm Agency. We’re glad to know we were able to save you so much money on your insurance. "
Aaron Sasse
December 28, 2024
5
out of
5
rating by Aaron Sasse
"Janell did a wonderful job helping our family obtain home and auto insurance through State Farm. I highly recommended the Ann Nguyen insurance agency."
We responded:
"Thank you for the positive feedback and recommendation. We look forward to continuing to provide you with great service for your home insurance and auto insurance! If there is anything else we can do for your insurance needs, just let us know!"
Julien Johnson
December 21, 2024
5
out of
5
rating by Julien Johnson
"Ann was so helpful in explaining what options I should consider for my policy and trying to get monthly fees as low as possible, thank you so much and your are a wonderful person 🗣️🔥👍🏿"
We responded:
"It’s our pleasure to assist you with your insurance needs and happy that we found a plan within your budget. If there is anything else we can do to help, please let us know!"
AC
December 20, 2024
5
out of
5
rating by AC
"Ann and her team are fantastic! She is sharp, a great communicator, and is always ready to help when a need arises. I highly recommend her. Her assistant Janelle is also top notch."
We responded:
"Thank you for taking the time to recommend Ann and Janell at Ann Nguyen State Farm Agency. We’re glad to know you’re satisfied with our service. If you ever have any questions or need assistance, we’re here to help!"
nelson rivera
December 19, 2024
5
out of
5
rating by nelson rivera
"Es una agradable experiencia y un trato muy amable soy cliente de state farm por muchos años y Sonia siempre responde rápidamente todas mis dudas"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Sonia at Ann Nguyen State Farm agency. Please don’t hesitate to reach out with any questions. "
Laura Cardenas
December 16, 2024
5
out of
5
rating by Laura Cardenas
"Estamos bien satisfecho con el servicio de Sonia, 100% recomendado"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Chris N
December 13, 2024
5
out of
5
rating by Chris N
"Very responsive and helpful in getting our insurances set up!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Derrick Bird
December 12, 2024
5
out of
5
rating by Derrick Bird
"Katie Guin with State Farm is phenomenal!!! Katie’s professionalism and customer service is absolutely superb!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
VietNam Bui
November 21, 2024
5
out of
5
rating by VietNam Bui
"With the assistance, the professional acknowledged service by an agent helping me with all the insurance I needed. Overall, I am satisfied with it."
We responded:
"We appreciate your review! Thank you for choosing Ann Nguyen State Farm Agency for your insurance needs!"
Kimberly Sain
November 20, 2024
5
out of
5
rating by Kimberly Sain
"Hey there, been with StateFarm for about a year or so now. I hate to admit that there policies are wayyyyy expensive, the most I’ve ever paid in my life. This is my first time ever having StateFarm as an insurance carrier. What keeps me being a customer is really that I can afford it obviously, but if it wasn’t for the Rep. Janell, I would’ve been gone. Her warm, friendly, courteous service is top notch. When I have issues and call in with a stinky attitude, to my favor I get janell. Lol. She is soooooo….. sweet, I can’t imagine dropping the “F” bomb on her, she’s just too kind. I tell her all the time, “ janell you’re just worth more money “. She’s extremely knowledgeable about insurance policies, and gives you great option, options that you just can’t refuse. Ann, is cool too. I don’t interact with her as much as Janell though. Thanks Janell for being so kind. Your worth more money girl."
We responded:
"Hi Kimberly. Thank you for your kind words about Janell. There are some things that we can't control but we're here to explain the options available on your insurance. "