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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Peter R

June 1, 2026

5  out of  5
rating by Peter R
"Janell is incredibly patient and helpful with renewals. Highly recommend working w this office."
We responded:
"Hi Peter, thank you for your review and recommendation. I'm glad Janell with Ann Nguyen State Farm agency was extremely patient and helpful. We're here if you need anything else. "
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olivia alvarez

May 27, 2026

5  out of  5
rating by olivia alvarez
"Customer service is beyond satisfaction. Sonia is very thurough. Always making all is good and satisfactory. Following up to make sure everything is greqt and if there is anything else needed."
We responded:
"Hi Olivia, we really appreciate you taking the time to leave this review. It means a lot to hear that Sonia was thorough and that her follow-up helped ensure you were fully taken care of. Thanks again for choosing Ann Nguyen State Farm Agency in Mansfield/Arlington for your insurance needs—we’re here anytime you need support."
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R B

May 14, 2026

5  out of  5
rating by R B
"Katie was great, she was very knowledgeable and professional and saved me over $200 a month on my home and auto insurance. Thank you."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Katie was knowledgeable and professional, and that she helped you save over $200/month on your home and auto insurance. Thanks again for choosing Ann Nguyen State Farm Agency in Arlington/Mansfield—we truly appreciate your business!"
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Happy House

May 13, 2026

5  out of  5
rating by Happy House
"I enjoyed Ms Ann’s office (specifically Dzung)’s support. State Farm offered a wide variety of products with very reasonable pricing. I was able to save some bucks and I was well explained by the agent what is included in the coverage."
We responded:
"Thank you for your review! We’re so glad to be able to support you and explain the insurance coverage clearly. We appreciate you choosing Ann Nguyen State Farm Agency, and we’re happy you were able to save you money on your insurance with the options that fit your needs."
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Bella Rangel

May 1, 2026

5  out of  5
rating by Bella Rangel
"Since I’ve been living at my college apartment, Janell has been great help with our insurance, I never have issues!"
We responded:
"Hi Bella. Glad to hear that Janell was a great help with your renter's insurance needs. Thank you for the positive review!"
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Jhaida Drake

April 24, 2026

5  out of  5
rating by Jhaida Drake
"Katie was absolutely amazing and made the process so easy. Got me the lowest rate and bundled it so I was able to get auto, renters, and life for a low price. I definitely recommend!"
We responded:
"Thank you for taking the time to leave such a positive review. We’re thrilled Katie at Ann Nguyen State Farm Agency in Mansfield was able to find you the lowest rate and help you bundle auto, renters, and life coverage. Your recommendation means a lot—we’re here if you need anything in the future!"
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Angeal Hoang

April 23, 2026

5  out of  5
rating by Angeal Hoang
"I am very satisfied with the services provided by State Farm. The coverage options are comprehensive and competitively priced. The agent was professional, thorough, and clearly explained all essential details regarding my home and auto insurance policies. I highly recommend their services."
We responded:
"Thank you so much for your wonderful review! We’re happy to hear you’re very satisfied with your home and auto insurance coverage and that our agent was able to explain everything clearly. We truly appreciate your recommendation and the opportunity to serve your insurance needs."
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Amina Mcmillon

April 20, 2026

5  out of  5
rating by Amina Mcmillon
"Katie Hernandez, has been such a wonderful help. She explained everything very thoroughly, with great patience, and she was able to help me with my decision. I recommend this company 100%"
We responded:
"Hi Amina, thank you for taking the time to share this! We’re so glad Katie at Ann Nguyen State Farm Agency was a wonderful help and that she made your insurance decision process easier. We really appreciate your 100% recommendation!"
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Natalie Solomon

April 17, 2026

5  out of  5
rating by Natalie Solomon
"FANTASTIC! Ann is SO responsive. She is always available, professional, and friendly. We are so grateful for her."
We responded:
"Thank you so much for the wonderful review! I'm thrilled to hear you’ve had a fantastic experience. We're grateful for your trust and support—thank you again!"
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Yatziry Mireles

April 16, 2026

5  out of  5
rating by Yatziry Mireles
"Ms. Katie Hernandez was so very helpful and super kind! She helped me navigate different insurances and how they work as I’m a first time renter. She always replies promptly and is always willing to offer her assistance. Such a lovely lady !"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Katie at Ann Nguyen Insurance Agency helped you feel confident as a first-time renter, especially with understanding how different insurances work. We’ll be sure to share your compliments with her. We appreciate you choosing us and look forward to helping you again!"
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Mike Huynh

April 15, 2026

5  out of  5
rating by Mike Huynh
"Definitely a great agency to work with. Sonia takes care of all my vehicles for personal and business. Prompt and knowledgeable in my questions."
We responded:
"Hi Mike, we really appreciate your feedback on Sonia. The team at Ann Nguyen Insurance Agency is committed to providing prompt, knowledgeable service, and we’re happy to hear that you’ve had a great experience with both your personal car insurance and business vehicle insurance. Thank you again!"
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7 Trang

April 15, 2026

5  out of  5
rating by 7 Trang
"Good communication and follow ups. Alao, very good details"
We responded:
"Thank you so much for your kind words! We’re glad to hear that our communication and attention to detail met your expectations. We look forward to continuing to provide you with excellent service at Ann Nguyen State Farm Agency in Arlington/Mansfield!"
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Branden

April 1, 2026

5  out of  5
rating by Branden
"I have been working with this agency for the past year or so and I am in love with how wonderful they are. I mainly work with Janell Ledesma and she is so knowledgeable and helpful with any question or request I have. Janell just set me up with a better policy and I didn’t even have to reach out! Janell reached out to me and was so pleasant to speak with. I am so happy to be a loyal customer of State Farm. I recommend this agency to anyone and everyone!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience working with Janell Ledesma at Ann Nguyen State Farm Agency and how she has been able to assist you with your insurance needs. Providing knowledgeable and proactive service is very important to us. Your recommendation means a lot to our team, and we look forward to continuing to serve you for many years to come!"
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Heydi Testa

March 27, 2026

5  out of  5
rating by Heydi Testa
"I would like to express my sincere appreciation for Sonia Gould, Office Representative, for her outstanding professional performance. She stands out for being extremely attentive, kind, and committed to providing high-quality service. Sonia demonstrates a strong ability to listen carefully and understand clients’ needs and concerns, offering timely and effective solutions. Her respectful approach and dedication make the overall experience highly satisfactory. Without a doubt, she is a trustworthy professional and highly recommended."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Sonia at State Farm Agent Ann Nguyen Agency. Should you have any further questions or require assistance, please do not hesitate to contact us here in our Arlington/Mansfield office."
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VietNam Bui

March 24, 2026

4  out of  5
rating by VietNam Bui
"With the assistance, the professional acknowledged service by an agent helping me with all the insurance I needed. Overall, I am satisfied with it."
We responded:
"We appreciate your review! Thank you for choosing Ann Nguyen State Farm Agency for your insurance needs!"
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Paul Do

February 16, 2026

5  out of  5
rating by Paul Do
"I have been with this agent for years and always incredibly responsive. Whether it is quick question about my home, car policy changing, they handle everything with speed and effiency. Help me with the best option on the insurance cost."
We responded:
"Wow, thank you for the 5-star review, Paul! We deeply appreciate your support! If you ever need any help with home insurance or car insurance, or have any questions on anything insurance related, please do not hesitate to get in touch! We're happy to be your insurance agent!"
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Prabhakar P

January 30, 2026

5  out of  5
rating by Prabhakar P
"Very courteous service by Janell, very thorough"
We responded:
"Hi Prabhakar, we appreciate your 5-star review. It is our goal to provide high-quality insurance services in the Arlington/Mansfield area, and we are happy to know that we met your expectations here at Ann Nguyen State Farm Agency! "
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Krystal

January 16, 2026

5  out of  5
rating by Krystal
"Great experience with this insurance company. The staff was professional, helpful, and explained everything clearly. The process was smooth and stress-free. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team at Ann Nguyen State Farm Insurance Agency provided a professional experience and making the insurance process smooth and stress-free for you. Your recommendation means a lot to us! If you ever need assistance in the future, we're here to help."
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Ryan Saunders

January 13, 2026

5  out of  5
rating by Ryan Saunders
"Janell was fast at helping me with my insurance needs would recommend for any insurance needs"
We responded:
"Thank you for your feedback! We're glad to hear that Janell with Ann Nguyen Insurance Agency was quick and helpful with your insurance needs. We appreciate your recommendation and look forward to assisting you again in the future!"
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Fredrick Halcrombe

October 16, 2025

5  out of  5
rating by Fredrick Halcrombe
"I recently switched auto insurance companies. My insurance premiums went from $300 about $197. My new policy is with State Farm / Ann Nguyen office in the Dallas , Tx area. The representative that assisted me was Katie. She was very kind , helpful and professional. She really made me feel valued while purchasing new insurance. I really appreciated the opportunity to work with her and I would highly recommend her to anyone looking for a new insurance policy or would like to change their current policy. Thank you Katie , I appreciated your time and enjoyed the experience. Fredrick."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Katie was able to provide you with excellent service and help you find a policy that fits your needs and budget. Your recommendation means a lot to us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re glad to have you as part of the Ann Nguyen State Farm Agency!"
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Esther Kim

September 12, 2025

5  out of  5
rating by Esther Kim
"Katie Guin is an excellent insurance agent--detailed, patient, and quick to respond. I was looking for new auto insurance for our family this summer, and she immediately found several great options for us to choose. Katie explained everything and made sure we were completely satisfied with our policies. Highly recommend!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Katie provided you with excellent service and helped you find the right auto insurance options for your family. Your satisfaction is our top priority. If you ever need assistance in the future, please don't hesitate to reach out!"
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Ricardo Yeverino

August 25, 2025

5  out of  5
rating by Ricardo Yeverino
"Sonia Gould is an amazing agent whi foes her best to get the best price. I appreciate the dedication and fair prices."
We responded:
"Thank you for your 5-star review! I'm glad to hear that we found you the best price for your insurance policies. "
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Clifford Reed

June 18, 2025

5  out of  5
rating by Clifford Reed
"Katie is very knowledgeable and professional and easy to contact. That’s rare for an agent. So many times they never return your calls but not Katie."
We responded:
"Thank you for your positive feedback on Katie! We look forward to continuing to provide you with great service for all your insurance needs at Ann Nguyen State Farm Agency! If there is anything else we can do for your insurance needs, just let us know!"
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LaKesha Mims

June 6, 2025

5  out of  5
rating by LaKesha Mims
"My overall experience @ State Farm office in Arlington, TX was one of a kind. You simply don’t get excellent in person professional service like this anymore. You will NOT regret choosing State Farm Insurance Agencies as your only/preferred coverage😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thank you for choosing Ann Nguyen State Farm Agency in Arlington, TX."
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Margareth Salazar (Magie)

June 4, 2025

5  out of  5
rating by Margareth Salazar (Magie)
"Working with Sonia have been great, very helpful and clear with all the details."
We responded:
"Thank you so much for your kind words! I'm glad to hear that Sonia was very helpful with your insurance needs. It's always our goal to provide support and ensure all details are communicated effectively. If there's anything else you need, please don't hesitate to reach out!"